Guides
Pheaks lists hikes and tours, takes the booking, and prints a ticket the jump-off team can scan. It does not lead the hike, hire the van, or collect every peso in cash at 3 a.m. That is the organizer named on the listing.
Three roles meet on the same date. Roles are not self-serve: everyone starts as a joiner. Organizers apply and wait for review. Coordinators are assigned by their organizer.
The samples below use one made-up trip (Mt. Pulag via Ambangeg, 3:00 a.m. call time, ₱2,500 all-in with a ₱500 downpayment) so the numbers stay still while you read. Live listings set their own prices and dates.
On the trail · Friday 9:12 p.m. · Quezon City
Ana opens Pheaks on her phone, searches Pulag, and taps Ridge Runners PH. She screens the organizer on ratings, picks 17 October, chooses SM North EDSA as her pickup. Any Pheaks convenience fee due is settled in the app. The ₱2,500 trip fee is Ridge Runners' to collect. That is the amber number on the ticket.
Until the booking is Reserved she can still release it. Once she is Reserved: a QR ticket, a typed check-in code under it, a seat she can claim in the van, and every payment channel Ridge Runners accept (number, link, and downloadable QR) to send the trip money to.
Joiner
Welcome back, Ana
Reserve a slot. The trip fee goes to the organizer.
Mt. Pulag via Ambangeg
Featured17 Oct 2026, 3:00 AM · Benguet · +2 more
₱2,500 total · ₱500 downpayment
On the trail · Saturday 2:48 a.m. · SM North EDSA
Plate, driver name, and a contact number show on Ana's ticket once the organizer fills them, often close to pickup, not when the listing went live. She texts the driver, finds van 1, and sits in seat 4 because she tapped it on Friday.
On the trail · Saturday 4:10 a.m. · Ambangeg Ranger Station
Coordinator Kaye opens Scan, points the camera at Ana's QR, or types the code when the screen is wet. Pheaks marks Ana Attended and tells Kaye whether cash is still due. Ana cannot check herself in from the van Wi-Fi. A no-show must not mark themselves present.
Coordinator
Your events
Mt. Pulag via Ambangeg
17 Oct 2026, 3:00 AM · SM North EDSA
Check-in
Scan tickets
Camera well
COLLECT ₱2,000 ON SITE
On the trail · Sunday evening · after the descent
Ridge Runners marks the date Completed. That is a person tapping a button, not a clock. A rained-out trip that never ran must not mint certificates. Ana can print or download hers, leave a review, and (because this was a hike) see it count on her journey stats. Tours still get a certificate. They do not move summit numbers.
Two payments, two places. Pheaks charges its convenience fee in the app and nothing else. The trip fee goes to the organizer on any payment channel from their profile (GCash, Maya, a payment link, a bank account, or a QR), attached to your booking the moment it turns Reserved, or in cash at the jump-off. How much they want up front is their downpayment, and their call.
The fee follows the slot: every head that consumes capacity owes one, including friends on a group checkout and walk-ins. Ink on the sample is Pheaks' side of the split. Amber is what the organizer is still owed, the same shout as the ticket.
Sample split · ₱2,500 trip + ₱80 convenience fee
Pay Pheaks online
₱80
The convenience fee, once for the slot. This is the only money that goes through Pheaks.
Pay the organizer
₱2,500
The trip fee, to their GCash, Maya, payment link or QR, attached to your ticket the moment you are Reserved. Or cash at the jump-off.
The organizer sets a ₱500 downpayment on this sample. That is between you and them; Pheaks does not hold it, split it, or refund it.
A listing is one tour with many dates. Each date is its own trip: its own capacity, van, manifest, and scanner. Your booking is a seat on one of those dates.
Booking
A slot is held while you pay. Nothing is charged yet. You can release it.
Payment landed. You have a ticket, a QR, and a typed check-in code.
A coordinator scanned you at the jump-off. You cannot cancel after this.
The slot went back on the trip. Refund rules depend on who cancelled, and when.
Trip date
Only the organizer sees it. Not on the joiner home.
Bookable. Joiners can pick this date.
No slots left. The listing stays visible.
The organizer marked the day done. Certificates and reviews unlock.
The trip was called off. Tickets still show that it did not run.
Help is the short FAQ. These guides are the long read. Money rules that bind you are on Cancellations and the Terms, not in a sample checkout.